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A Review of the 5 Best Bicycle Shops in Phoenix

A Review of the 7 Best Bicycle Shops in Phoenix

How We Chose the Best Bicycle Shops in Phoenix

Bike Selection

It was only natural for us to consider how extensive their bike selection is. This was based on catalog size, price range, and brands available. 

Availability

We looked into whether or not their bikes are usually in-stock or back-ordered. This helps give customers a better idea on when they can receive their orders.

Scope of Services

Some shops simply sell bikes and bike parts. But, we understand that some customers need additional services such as bike fitting and repairs; hence, this criterion.

Value for Money

Here, we considered how reasonable their prices were in terms of product quality and warranty terms.

Professionalism

When it comes to bike shopping, it’s important to have staff members that are product experts. We also took into account the ease of communication and their staff demeanor.

1. Airpark Bike Co

Airpark Bike Co Homepage

Services: Bike Repair, Bike Tune-Up, Bike Refittings

Website: https://www.airparkbikeco.com/airpark-bike-co/

Address: 20875 N Pima Rd, Scottsdale, AZ 85255

Contact Number: (480) 596-6633

Office Hours:

  • Monday to Friday 10AM–7PM
  • Saturday 11AM–4PM
  • Sunday CLOSED
Google Reviews 5/5
Facebook Reviews5/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Bike Selection5/5
⮕Catalog Size5/5
⮕Price Range5/5
⮕Brands Available5/5
Availability5/5
Scope of Services5/5
Value for Money4/5
⮕Product Quality5/5
⮕Warranty Terms3/5
Professionalism4.6/5
⮕Expertise5/5
⮕Ease of Communication4/5
⮕Staff Demeanor5/5

Pros

  • Extensive selection of in-stock bikes types and brands
  • Allows bike test rides
  • Upfront pricing for bikes and bike parts

Cons

  • Labor fees are relatively more expensive
  • Have had issues with delayed shipments and repair deliveries

Airpark Bike Co prides themselves in carrying a huge bike selection along with equally-huge in-stock inventory. They have nearly every brand available – at a variety of prices to boot!

Whether you’re looking for a mountain bike, a road bike, a cruiser, or an e-bike, they pretty much have it in store. You can even take your picks on a test ride, which is not something that most bike shops offer.

What we like most about them, however, is the quality of service they provide. See, their shopkeepers are incredibly patient and helpful to customers.

In some cases when a customer can’t physically come to the store, the transaction can be done over the phone. They make sure to keep an open line of communication and lay everything on the table for complete transparency.

No hidden charges, no excessive additional fees – they only charge for the products you purchase. 

Labor fees are a different story, though. We find their service fees for bike repairs and refittings relatively more expensive than most.

But, it’s quite obvious how knowledgeable their staff members are. They not only provide sound suggestions, but they also make sure that customers leave with full details on how to keep their bikes in tip-top shape.

Unfortunately, some customers have had issues with delayed shipments. Even with bike repairs, we’ve heard of reports that they were unable to deliver on the agreed upon timeframe.

2. Bike Barn

Bike Barn Homepage

Services: Bike Repair and Overhauls, Bike Maintenance, Bike Refittings 

Website: https://www.bikebarnaz.com/

Address: 4112 N 36th St, Phoenix, AZ 85018

Contact Number: (602) 956-3870

Office Hours:

  • Tuesday to Saturday 9AM–5PM
  • Sunday 11AM–4PM
  • Monday CLOSED
Google Reviews 5/5
Facebook Reviews4/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Bike Selection4.6/5
⮕Catalog Size5/5
⮕Price Range5/5
⮕Brands Available4/5
Availability5/5
Scope of Services5/5
Value for Money4.5/5
⮕Product Quality5/5
⮕Warranty Terms4/5
Professionalism4/5
⮕Expertise5/5
⮕Ease of Communication2/5
⮕Staff Demeanor5/5

Pros

  • A full-service bike shop
  • Store is run by certified bike experts
  • Specializes in bike repairs and maintenance

Cons

  • Most products and service fees are relatively more expensive
  • Could work on being more responsive to phone inquiries

If you’re looking for a full-service bike shop, Bike Barn would be one of your best bets. They offer bikes at every price range, along with fittings, repairs, maintenance, overhauls, and more.

The thing about this store is that it’s run by certified bike experts. From the manager to the mechanics, every staff member has had decades of experience in their own field.

Mary, in particular, has been the store manager since 1987. She’s also a founding member of the Mountain Bike Association of Arizona (MBAA) and was a board member for over 14 years.

While they’re a reliable store for all your bike and bike parts needs, they’re best known for the additional services they offer. They’re also quick to finish jobs and in most cases, are able to deliver before the set deadline.

Note that these do come at a hefty cost, as most of their products and service fees are relatively more expensive. Though, most of their customers don’t seem to mind considering the quality of service.

We do wish they’d work on being more responsive over the phone. It seems that some customers have had trouble getting their calls returned and more than a few inquiries were left unanswered.

3. Landis Cyclery

Landis Cyclery Homepage

Services: Bike Maintenance and Repair, Bike Suspension Repair and Service, Bike Fitting

Website: https://www.landiscyclery.com/

Address: 712 W Indian School Rd, Phoenix, AZ 85013

Contact Number: (602) 264-5681

Office Hours:

  • Monday to Friday 10AM–7PM
  • Saturday 9AM–6PM
  • Sunday 11AM–4PM
Google Reviews 5/5
Facebook Reviews4/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Bike Selection5/5
⮕Catalog Size5/5
⮕Price Range5/5
⮕Brands Available5/5
Availability5/5
Scope of Services5/5
Value for Money5/5
⮕Product Quality5/5
⮕Warranty Terms5/5
Professionalism4/5
⮕Expertise5/5
⮕Ease of Communication4/5
⮕Staff Demeanor3/5

Pros

  • Has been in business since 1912
  • The state’s largest Trek dealer
  • Offers a free 90-day tune up for all bikes sold
  • Open daily

Cons

  • Reports of a few rude and dismissive staff members
  • Has had issues delays in bike repairs

When it comes to business longevity, Landis Cyclery has over a century’s worth! This humble store has been around since 1912 and continues to serve bike enthusiasts across the valley.

They’re a family-owned business that managed to keep the “community spirit” alive among their loyal customer base. Think of them as your friendly neighborhood bike shop.

They also have an unmatched selection of bikes and cycling gear, including ones from top brands such as Trek, Specialized, and more. In fact, they’re the state’s largest Trek dealer which allows customers to choose from a much wider selection.

We also like how they offer a free 90-day tune up for all bikes they sell. This makes breaking the bike in hassle- and worry-free for a lot of customers.

Most of their staff members are knowledgeable and super helpful in providing valuable insight, too. We always appreciate when sound advice is given, rather than the common attempt to upsell.

Unfortunately, the service quality isn’t as consistent as we’d like. Some customers reported encounters with rude and dismissive personnel.

Also, it appears that they’ve had issues with delayed repairs as well. A few customers have had to wait for more than a week than the initially-quoted timeframe.

4. Exhale Bikes Inc

Services: Bike Maintenance and Repair, Bike Rentals, Bike Fittings

Website: https://exhale-bikes.com/

Address: 2814 W Bell Rd, Phoenix, AZ 85053

Contact Number: (602) 548-0567

Office Hours:

  • Monday to Friday 9AM–7PM
  • Saturday 9AM–3PM
  • Sunday CLOSED
Google Reviews 5/5
Facebook Reviews4/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Bike Selection4/5
⮕Catalog Size5/5
⮕Price Range4/5
⮕Brands Available3/5
Availability4/5
Scope of Services5/5
Value for Money5/5
⮕Product Quality5/5
⮕Warranty Terms5/5
Professionalism4/5
⮕Expertise5/5
⮕Ease of Communication4/5
⮕Staff Demeanor3/5

Pros

  • Sells both brand new and pre-owned bikes
  • Allows bike, clothing, part, and equipment rentals
  • A leading retailer of specialized bikes

Cons

  • Limited bike brands available
  • Some staff members need better customer service training
  • Reports of hidden fees

Exhale Bikes Inc is owned by Nathan and Jessie Andrews, who are self-confessed bike enthusiasts themselves. They opened shop in 2007 and has since built a reputation for being a full-service bike store.

Apart from buying and getting your bike repaired, you can also rent bikes, clothing, parts, accessories, and basically anything you might need here. We think this option is extremely helpful to those looking to save some big bucks.

And speaking of saving money, they sell pre-owned bikes, too. So if you’re a beginner looking to just dip your toes into cycling, this would be a great option.

They’re also the leading retailer of top bike brand, Specialized. This means that you can choose from a wider array of such bikes, equipment, and apparel.

We do, however, find that the selection of bike brands they offer are quite limited. 

In terms of added services, they have expert bike fitters and mechanics. They make sure to only employ those with extensive experiences in their own fields.

Unfortunately, it seems that more than a few customers have had negative experiences with some of their staff members. According to them, some were unprofessional and unhelpful when it comes to answering inquiries.

We’ve heard of reports regarding hidden fees, too, especially in the labor costs. We really hope that they work on resolving these issues as soon as possible.

5. Global Bikes & E-Bikes

Global Bikes & E-Bikes Homepage

Services: Bike Maintenance and Repair, Bike Fittings, Bike Trade Ins

Website: https://www.globalbikes.info/

Address: 3636 E Ray Rd #6, Phoenix, AZ 85044

Contact Number: (480) 706-0858

Office Hours:

  • Monday to Saturday 10AM–7PM
  • Sunday 10AM–5PM
Google Reviews 5/5
Facebook Reviews5/5
Total Reviews3/5
Score Consistency 5/5
Bike Selection5/5
⮕Catalog Size5/5
⮕Price Range5/5
⮕Brands Available5/5
Availability5/5
Scope of Services5/5
Value for Money5/5
⮕Product Quality5/5
⮕Warranty Terms5/5
Professionalism4/5
⮕Expertise5/5
⮕Ease of Communication3/5
⮕Staff Demeanor4/5

Pros

  • Was named one of America’s Best Bike Shops” by the National Bicycle Dealers Association
  • Extensive selection of bike types and brands
  • A top-rated retailer of Trek bikes
  • Offers a Service For Life Policy
  • Open daily

Cons

  • Service fees are significantly more expensive
  • Reports of delays in bike repairs

Global Bikes & E-Bikes is a locally-owned and -operated shop since 2001. They’re an award-winning store that has impressively been named as one of “America’s Best Bike Shops” by the National Bicycle Dealers Association.

They carry nearly every bike kind and brand in-store. And, they’re a top-rated Trek retailer which means that you get more options and better repair and maintenance services for this specific brand.

What we like about them is that their service technicians are factory-trained for any bike make or model. Whether you need an expert bike tune up, a fork rebuild, or custom wheels, they’ve got you covered.

Their real edge, though, is their famous Service For Life Policy. For just $89, you get unlimited tune ups for your bike!

The policy, though, is only available for new bikes bought, is non-transferable, and excludes labor fees. Still, it’s quite a steal considering the amount of work that they’ll guarantee your bike for as long as it lasts you.

As for their service fees, we do find them steep and significantly more expensive. Then again, you’re paying for experts and quality service, so we still think they’re well-worth the splurge.

We’ve also heard a few reports of delays in their repair services. Apparently, some customers have had to make several follow up calls regarding the availability of the bikes they brought in.

We know it’s a common issue in the industry, but we still hope they work on improving their service in this regard.

6. Bike Emporium

Services: https://www.bikeemporium.com/service

Website: https://www.bikeemporium.com/

Address: 8443 E. McDonald Dr., Scottsdale, AZ 85250

Contact Number: 480-991-5430 | [email protected]

Office Hours: Monday to Friday: 9:00am – 5:00pm, Saturday: 9:00am – 4:00pm

Google Reviews 4.9/5
Yelp Reviews4.2/5
Total Reviews4.55/5
Score Consistency 4.2/5
Bike Selection4/5
⮕Catalog Size5/5
⮕Price Range3/5
⮕Brands Available4/5
Availability5/5
Scope of Services5/5
Value for Money4.5/5
⮕Product Quality5/5
⮕Warranty Terms4/5
Professionalism4/5
⮕Expertise3/5
⮕Ease of Communication5/5
⮕Staff Demeanor3/5

Pros

  • Expert Bicycle Repairs
  • Comprehensive Rental Options
  • Diverse Inventory of Bicycles

Cons

  • High-End Rental Pricing

Bike Emporium stands as a cornerstone of the cycling community in Phoenix, renowned for its exceptional service, comprehensive rentals, and diverse inventory of bicycles. As one of the premier bicycle shops in the area, Bike Emporium prides itself on catering to cyclists of all levels, from seasoned enthusiasts to casual riders exploring scenic trails.

They boast a team of skilled technicians who excel in repairing a wide range of bicycles, from vintage models to cutting-edge designs. With quick turnaround times and meticulous attention to detail, the service department at Bike Emporium ensures that each cyclist’s needs are met promptly and effectively.

Whether you’re embarking on a leisurely ride along Scottsdale’s Greenbelt or seeking an adrenaline-pumping adventure on mountain trails, Bike Emporium offers an extensive selection of rental bikes to suit every preference and skill level. From comfort hybrid bikes to full suspension mountain bikes, cyclists can choose from a variety of options tailored to their riding style and terrain.

With an impressive array of bicycles from top brands like Cannondale, Electra, and Sun, Bike Emporium caters to cyclists seeking quality, performance, and style. From road bikes to beach cruisers, the shop offers a wide selection of options to accommodate diverse preferences and riding needs.

While Bike Emporium provides a range of rental options to suit different budgets, the pricing for high-end bikes, such as full carbon road bikes and full suspension mountain bikes, may be prohibitive for some cyclists. Budget-conscious riders may find the cost of premium rentals to be steep, particularly for extended rental periods.

7. Pedego Electric Bikes

Services: https://pedegoelectricbikes.com/electric-bikes/

Website: https://pedegoelectricbikes.com/

Address: Multiple locations

Contact Number:

Toll-Free
(800) 646-8604
7:00am – 4:00pm PST

Office Hours: Contact for more information

Google Reviews N/A
Yelp ReviewsN/A
Total ReviewsN/A
Score Consistency N/A
Bike Selection4/5
⮕Catalog Size5/5
⮕Price Range3/5
⮕Brands Available4/5
Availability5/5
Scope of Services5/5
Value for Money4.5/5
⮕Product Quality5/5
⮕Warranty Terms4/5
Professionalism4.5/5
⮕Expertise4/5
⮕Ease of Communication5/5
⮕Staff Demeanor3/5

Pros

  • Local Ownership
  • Pedego Care Warranty
  • Personalized Fit

Cons

  • Limited reviews online

With over 200 locally-owned stores, Pedego Electric Bikes emphasizes the importance of community presence.

We like that their local stores provide a personalized experience, with passionate small business owners who are dedicated to helping customers find the perfect electric bike for their needs.

Pedego offers an industry-leading 5-year warranty on their electric bikes, demonstrating their commitment to quality and customer satisfaction.

This warranty includes anti-theft protection and a lifetime frame warranty, providing peace of mind to customers investing in their products.

Pedego understands that the best electric bike is the one that fits the rider best.

With a focus on individual needs and personal taste, we like how Pedego offers a range of electric bikes to cater to diverse preferences and requirements.

This customization ensures that customers can find the perfect bike for their unique riding style.

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