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A Review of the 5 Best Jewelry Stores in Phoenix

A Review of the 8 Best Jewelry Stores in Phoenix

How We Chose the Best Jewelry Stores in Phoenix

Catalog Size

We considered the scope of selection available at these jewelers. We based this off of jewelry types and availability of options for each.

Design Gallery

It was also imperative for us to check out their design varieties. This is to ensure that there would be something available for everyone.

Customization

We considered how customizable their pieces were, as we understand that not all jewelers offer full customization services.

Value for Money

Here, we took a look at how reasonable their prices were considering the quality of each piece. Warranty terms were also taken into account.

Staff Demeanor

Jewelry shopping often demands a lot of help and easy communication from staff members. So, we took both of those in consideration, along with their professionalism.

1. Hinrichsen Jewelers

Hinrichsen Jewelers Homepage

Services: Corporate Gifts, Custom Jewelry, Gold and Diamond Buying, Jewelry Appraisals, Insurance, and Repairs, Pearl and Bead Restringing, Watch Repairs

Website: https://www.hinrichsenjewelers.com/

Address: 401 E Bell Rd, Phoenix, AZ 85022

Contact Number: (602) 375-3400

Office Hours:

  • Monday to Friday 10AM–5PM
  • Saturday 10AM–4PM
  • Sunday CLOSED
Google Reviews 5/5
Yelp Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Catalog Size5/5
Design Gallery5/5
Customization5/5
Value for Money5/5
⮕Quality of Pieces5/5
⮕Warranty Terms5/5
Staff Demeanor3.25/5
⮕Helpfulness5/5
⮕Professionalism5/5
⮕Ease of Communication3/5

Pros

  • Unpretentious space with attentive and helpful staff members
  • Vast jewelry and design options
  • Offers pieces at different price points
  • Lifetime upgrades and warranties on all products

Cons

  • Phone service reps need better customer service training
  • Closed on Sundays

You know how sometimes you’d walk into a jewelry store and you’d instantly feel intimidated? Well, there’s practically none of that at Hinrichsen Jewelers.

Hinrichsen Jewelers is a family-owned and -operated shop that looks and feels pleasantly intimate. Right when you walk in, you’ll be cheerily greeted and assisted by one of their staff members.

Their selection of jewelry pieces are vast enough to offer a ton of design options. Whether you’re looking for an engagement ring or a beaded jewelry, they pretty much have those in stock.

We also like that they offer jewelry at different price points. Say for rings – we spotted a few that went well over $10,000, but they also have some that were under $1,000.

It appears, though, that they’re best known for repairing, cleaning, and resizing jewelry. Customers seem to commend them for listening to their requests and getting the job right, the first time.

This, to us, is a telltale sign of jewelry mastery and professionalism. Plus, they offer lifetime upgrades and lifetime warranties!

We only wish that they were a lot more helpful to inquiries made via calls. It seems that a few of their customers complained that the phone reps aren’t as helpful and were downright rude at times.

Putting that aside, we do think they’re worth the visit if you’re shopping around for jewelry.

2. Schmitt Jewelers

Schmitt Jewelers Homepage

Services: Jewelry and Watch Repair, Trade In and Trade Up, Custom Jewelry, Fine Jewelry

Website: https://schmittjewelers.com/

Address: 4402 E Camelback Rd, Phoenix, AZ 85018

Contact Number: (602) 840-1144

Office Hours:

  • Tuesday to Friday 9:30AM–5:30PM
  • Saturday 9:30AM–4PM
  • Sunday to Monday CLOSED
Google Reviews 5/5
Yelp Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Catalog Size3/5
Design Gallery4/5
Customization5/5
Value for Money5/5
⮕Quality of Pieces5/5
⮕Warranty Terms5/5
Staff Demeanor5/5
⮕Helpfulness5/5
⮕Professionalism5/5
⮕Ease of Communication5/5

Pros

  • Has been around for over 50 years
  • Specializes in fine, custom jewelry pieces
  • 3D prints all custom designs prior to manufacturing
  • Has a loyal customer base and most come from referrals

Cons

  • Limited on-hand kinds of jewelry and designs offered
  • Closed on Mondays and Sundays

Schmitt Jewelers is best known for fine, custom pieces of jewelry. They’re another family-owned and -operated business who has been in the valley for over 50 years now.

What we love about them is how committed they are to providing excellent customer service. It shows in the way that they accommodate customer requests – from designing to execution, up to the timely delivery of every piece.

Apparently, they 3D print the designs prior to manufacturing them, so that customers get a first-hand view of each piece. We think this is so smart of them because not only does it lessen mistakes in the design, but in the sizing as well.

Also, not every jeweler in the area offers this service, so we have to give them major props for it.

We’ve heard, too, that they don’t upsell or pressure customers to add customizations they don’t really need or want. They simply listen to the customer, add a few helpful suggestions, and comply with the design agreed upon.

Most of their client base come from referrals – which, to us, is a good indication of customer satisfaction. In fact, some of their customers have been coming to them for over 3 decades!

Again, they do custom pieces best, so note that their design options of on-hand pieces are quite limited. The same goes for the kinds of jewelry that they sell, which are mostly rings, earrings, necklaces, and bracelets.

3. Diamond Jim’s Jewelry Store

Diamond Jim’s Jewelry Store Homepage

Services: Jewelry Repair, Jewelry Financing, Diamond Buyer

Website: https://diamondjims4cash.com/

Address: 6005 N 16th St, Phoenix, AZ 85016

Contact Number: (602) 466-1772

Office Hours:

  • Tuesday to Friday 9:30AM–5PM
  • Saturday 10AM–4PM
  • Sunday to Monday CLOSED
Google Reviews 5/5
Facebook Reviews5/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Catalog Size5/5
Design Gallery5/5
Customization5/5
Value for Money4.5/5
⮕Quality of Pieces5/5
⮕Warranty Terms4/5
Staff Demeanor4/5
⮕Helpfulness4/5
⮕Professionalism4/5
⮕Ease of Communication4/5

Pros

  • Has been around since 1990
  • Diamond brokers, not just buyers
  • Offers top dollar for gold and silver jewelry
  • Has an in-store goldsmith
  • Offers convenient home services

Cons

  • Repair services are significantly more expensive
  • Reports of inconsistencies in staff demeanor
  • Closed on Mondays and Sundays

Since 1990, Diamond Jim’s Jewelry Store has been known to cater to jewelry repairs and diamond buying. They sell a wide variety of jewelry pieces, too, in an equally wide variety of designs.

The thing with them is that they’re super honest. It’s common in this business for jewelers to deceive people as to the actual value of their pieces, but we’ve only heard good things from Diamond Jim’s previous customers.

See, they pay top dollar for any gold and silver jewelry. A lot of their customers say that they give the best prices around.

Another thing we’d like to point out is that they’re diamond brokers. This means that they have access to some of the best inventories of diamonds in Antwerp and are able to sell these for much lower prices.

We also find it really convenient that they offer home services. If you’re too busy to come to their store, you can simply call them up and they’ll come to you.

And when it comes to jewelry repair, particularly gold pieces, they have an in-store goldsmith. You won’t have to worry about your jewelry being shipped off to an external repair shop.

However, we do find their repair services significantly more expensive than other similar shops. 

We also find inconsistencies in their staff demeanor. While most of them seem to be attentive and accommodating, we’ve heard of complaints about some of them being rude and snobbish.

4. Joyeria Diaz

Joyeria Diaz Homepage

Services: Custom Jewelry

Website: https://thejoyeriadiaz.com/

Address: 3038 W Van Buren St, Phoenix, AZ 85009

Contact Number: (602) 415-0781

Office Hours:

  • Monday to Friday 9AM–7PM
  • Saturday to Sunday 10AM–6PM
Google Reviews 5/5
Facebook Reviews4/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Catalog Size3/5
Design Gallery4/5
Customization5/5
Value for Money5/5
⮕Quality of Pieces5/5
⮕Warranty Terms5/5
Staff Demeanor5/5
⮕Helpfulness5/5
⮕Professionalism5/5
⮕Ease of Communication5/5

Pros

  • Has been around for over 25 years
  • Specializes in gold jewelry
  • Offers full customization of rings
  • Able to deliver before the set deadlines
  • Offers lifetime warranties on all products
  • Open daily

Cons

  • Significantly more expensive jewelry pieces
  • Limited kinds of jewelry available

Joyeria Diaz is another family-owned business that’s been around for over 25 years. They specialize in providing customer top notch quality of gold jewelry.

What we love about them is how they make sure to stay on top of trends. You’ll not only find classic and timeless pieces, but modern and contemporary jewelries as well.

They also have a wide array of jewelry designs to choose from. Though, they mostly just offer rings, earrings, bracelets, pendants, and chains.

So, if you’re looking for more jewelry options, then this might not be the place for you. But, if you’re someone who thrives on less options and exceptional quality, then you might consider paying their store a visit.

Another thing we like about them is that they offer full customization on rings. They’ll patiently work with you on a design that you’ll be happy with – quickly, too, if we may add.

In most cases, they’re able to deliver before the agreed upon deadline. So if you’re in a rush or are set on a tight deadline, they’d be a solid choice.

They also offer lifetime warranties on all their products. Some similar companies only offer this on select products, so we think it’s great that they’ve made the warranty all-encompassing.

5. Michael’s Creative Jewelry

Michael’s Creative Jewelry Homepage

Services: Custom Jewelry

Website: https://michaelscreative.com/

Address: 4843 E Ray Rd, Phoenix, AZ 85044

Contact Number: (480) 598-0306

Office Hours:

  • Monday to Friday 10AM–5:30PM
  • Saturday 10AM–5PM
  • Sunday 12PM–5PM
Google Reviews 5/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Catalog Size4/5
Design Gallery5/5
Customization5/5
Value for Money5/5
⮕Quality of Pieces5/5
⮕Warranty Terms5/5
Staff Demeanor5/5
⮕Helpfulness5/5
⮕Professionalism5/5
⮕Ease of Communication5/5

Pros

  • Award-winning jewelry designer since 1978
  • Employs designers, Certified Gemologists, and master artists
  • A member of the American Gem Society
  • Utilizes CAD design and 3D printers for custom pieces
  • Open daily

Cons

  • Significantly more expensive rates
  • Takes relatively longer to finish custom pieces

Michael Boillot is the genius behind Michael’s Creative Jewelry. Since 1978, he has been a trailblazer for trend-setting jewelry pieces and has won numerous awards for his designs.

If you’re on the hunt for unique pieces, we think that this is the place to be. Everything they sell is masterfully-designed in-house, so you won’t find any of their pieces anywhere else.

We also really appreciate that their staff members are highly-trained in jewelry design. They employ designers, Certified Gemologists, and master artists to guide you in making the best choice for your jewelry investment.

On top of that, they’re a member of the American Gem Society. This means that they hold high standards in honesty and ethical business practices.

For custom pieces, they also make use of CAD design and 3D printers. This just helps give you a better idea of how the actual jewelry will come out.

We recommend coming to them early, though. They take 3-4 weeks to finish custom pieces, when it only takes an average of 2 weeks in other similar shops.

Even though their pieces are significantly more expensive, the quality is just ace. It’s probably why a lot of their customers don’t mind paying a premium for their services.

6. Copper Bug Jewelry

Services: Corporate Gifts, Custom Jewelry, Gold and Diamond Buying, Jewelry Appraisals, Insurance, and Repairs, Pearl and Bead Restringing, Watch Repairs

Website: https://copperbug.shop/

Address: Phoenix, AZ

Contact Number: No information on website

Office Hours: Monday to Friday: 8 AM to 6 PM; Saturday: 9 AM to 7 PM

Google Reviews 5/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Catalog Size4/5
Design Gallery5/5
Customization5/5
Value for Money5/5
⮕Quality of Pieces5/5
⮕Warranty Terms5/5
Staff Demeanor5/5
⮕Helpfulness5/5
⮕Professionalism5/5
⮕Ease of Communication5/5

Pros

  • Exquisite craftsmanship
  • User-friendly website
  • Stellar reputation
  • Affordable elegance

Cons

  • No promos or discounts yet

At Copper Bug Jewelry, we were utterly impressed by their impeccable services. From the moment we stepped into their realm, we were treated like royalty. The personalized attention and expert guidance left us feeling like cherished VIPs.

Convenience is the name of the game, and Copper Bug Jewelry has it mastered. 

With an effortlessly navigable website and a seamless online shopping experience, we found ourselves lost in a treasure trove of dazzling options. Our desires met with swift satisfaction.

As connoisseurs of quality, we hold reputation in high regard. Copper Bug Jewelry’s sterling reputation precedes them for good reason.

Their craftsmanship and attention to detail are the stuff of legends, echoed through glowing testimonials. We’re honored to join the ranks of satisfied patrons.

Ah, the cost—often a prickly topic.

However, Copper Bug Jewelry surprised us pleasantly. The value we received far exceeded the price we paid.

Quality and affordability danced harmoniously, leaving our wallets content and our jewelry boxes gleaming.

Our rendezvous with Copper Bug Jewelry was nothing short of enchanting. Their services catered to our every whim, rendering us speechless. Convenience was our loyal companion throughout our journey, ensuring a smooth and delightful experience.

However, they don’t offer promos at the present. We suggest checking their website for other affordable deals.

7. London Gold

Services: Diamonds, Gemstones, Engagement Rings, Wedding Bands, Designers, Jewelry

Website: https://www.londongold.com/

Address: 10441 N Scottsdale Rd Scottsdale, AZ 85253

Contact Number: +1 480-367-1717

Office Hours: Tuesday: 10AM – 7PM; Wednesday – Friday: 10AM – 6PM; Saturday: 10:30AM – 5PM

Google Reviews 5/5
Yelp Reviews4.5/5
Total Reviews4/5
Score Consistency 4/5
Catalog Size5/5
Design Gallery5/5
Customization5/5
Value for Money5/5
⮕Quality of Pieces5/5
⮕Warranty Terms5/5
Staff Demeanor5/5
⮕Helpfulness5/5
⮕Professionalism5/5
⮕Ease of Communication3/5

Pros

  • Various branches available
  • Responsive and caring team of personnel
  • Pleasant and overall hassle-free experience

Cons

  • Closed on Mondays

London Gold is a jewelry store that provides clients with a wide range of ring selections that specializes in centering on the beauty of diamonds among other gemstones as well. Making use of passion and teamwork at the center of their services, they have since then been offering their clients quality products up to industry standards.

We like that they have various branches so that clients from different areas looking for a shop near them can easily access them and have less waiting times in terms of accommodating their needs.

Furthermore, their jewelry is also ethically procured and well-maintained all throughout to ensure that clients get the best selections delivered to them which they can enjoy for long periods of time as well.

Note that stocks of their product offerings may differ from one branch to another to clients are encouraged to reach out to them beforehand for this.

Nonetheless, with their knowledgeable and expert team of professionals in the field, diverse and bespoke jewelry selections, and accommodating staff, we recommend interested clients to check them out.

8. Éminent Watches & Jewelry

Services: Natural and lab gemstones, luxury watches, wedding rings, and more (materials include platinum, gold, and silver)

Website: https://www.eminentjewelryiv.com/

Address: Phoenix

Contact Number: (480) 382-5757

Office Hours: Only closed on Mondays

Google Reviews 5/5
Facebook Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Catalog Size5/5
Design Gallery5/5
Customization5/5
Value for Money5/5
⮕Quality of Pieces5/5
⮕Warranty Terms5/5
Staff Demeanor5/5
⮕Helpfulness5/5
⮕Professionalism5/5
⮕Ease of Communication5/5

Pros

  • Customization and Flexibility
  • Platinum Membership Rewards
  • Educational Resources
  • Jewelry Styling and Custom Designing
  • Has Free Standard Delivery
  • Flexible Zero-Down Financing

Cons

  • Price range may still be high for some

Éminent Watches & Jewelry stands out as a leading destination for those seeking exceptional quality and unparalleled service in the world of fine jewelry.

We love that they offer a range of customizable options, allowing clients to create bespoke pieces tailored to their preferences and style. From affordable payment plans to luxury collections, clients have the flexibility to choose what best suits their needs and budget, ensuring a personalized and rewarding shopping experience.

You can count on them for rentals, repairs, jewelry protection and insurance, appraisals, consignment, and special gift delivery.

Trust that your personal designer and stylist will come to you and services you in-person or virtually. Note that an appointment is required.

Unlike in other shops, here, clients are automatically enrolled to their platinum rewards program, unlocking exclusive benefits, coupons, and special promotions. The Platinum Membership underscores their commitment to rewarding and appreciating loyal customers, enhancing the overall shopping experience and value proposition.

They go beyond selling jewelry; they empower clients with knowledge through educational pages and a health, wealth, and lifestyles blog. By providing accurate information about precious metals, gemstones, and fashion trends, Éminent helps clients make informed decisions and deepen their appreciation for fine jewelry.

While Éminent strives to make quality accessible to everyone, some clients may find that the price range of certain pieces exceeds their budgetary constraints.

However, the value proposition and quality craftsmanship associated with Éminent’s jewelry often justify the investment for those seeking timeless elegance and sophistication.

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