Penguin Air, Plumbing & Electric is a locally-owned and -operated company that has been 

servicing Phoenix homes since 2011. 

Not only do they have over a decade of experience, they’re also rated A+ by the Better Business Bureau and was recognized as a BBB Torch Award winner in 2020.

While these are impressive, it’s more reassuring to know that their customers are satisfied with their services – for good reasons.

One of which is their 24/7 emergency availability. In case your water heater breaks down in the middle of the night, their service reps will respond quickly and send a technician right away.

They service all types of water heaters and work on major brands such as Rheem, A.O. Smith, Bradford White, and more.

We hear that their staff are knowledgeable, incredibly helpful, and friendly. These qualities always come well-appreciated, especially for someone that will enter your home.

They also offer upfront pricing. Once you get a quote, they stick with it and charge only by the job, not by the hour. 

They are on the pricier side, but we think their rates are worth it considering the quality of service they provide. And for additional ease of mind, they offer lifetime warranties and a 100% satisfaction guarantee. 

All things considered, we think they’re a solid choice in case you ever need to avail of their services.

As far as experience goes, George Brazil Plumbing and Electrical has over 65 years of it in the industry.

They’re known to offer a good scope of services and consider themselves a one-stop shop for most household repair needs.

When it comes to water heater repairs, their plumbers are the ones dispatched to do the job. And there’s no need to fret because they’re all top-rated, certified, and experienced not just in repairs, but in installation and maintenance as well.

Often, they accept same-day appointments. Their phone service reps are available to answer calls and inquiries 24/7, so you’re bound to get a speedy reply.

From what we hear, they have a reputation for being prompt and efficient. After a thorough assessment of the issue, they give clients options on how to go about the repairs.

We appreciate the transparency because it gives customers an idea of how much every option would cost. They provide upfront pricing, too, so there are no hidden charges and surprise fees on the final bill.

One thing that’s important to note is their services are relatively more expensive. However, they do offer financing plans and accept a variety of payment methods to help alleviate the financial stress.

We also love that they always have random coupons on their website. Make sure to check for discounts before making an appointment with them.

ACE Home Services is a veteran-operated company that has been providing services for residential and commercial customers since 1994.

They have an A+ rating from the Better Business Bureau, which is a testament to the quality of service that they bring. Rest assured that their technicians are experts and knowledgeable in their own field.

They offer a full line of water heater installation, maintenance, and repairs. While there’s nothing unique about the way that they do things, they are known to be efficient and relatively affordable.

That being said, they provide free estimates and guarantee price matches to bring down your total cost. They also don’t charge extra for overtime, after-hours, holidays, and weekend services.

For those who have a really tight budget, they also offer flexible financing options. We think it’s incredibly nice and helpful of them to give customers these options.

Their customers seem to really appreciate this, too, and would often say that they don’t compromise quality for their competitive prices. 

They service most brands and their technicians are also said to be mostly courteous, polite, and respectful. 

The only downside is we did hear about some of them being late to appointments and giving excessive sales pitches. We do hope the company addresses these issues as soon as possible.

Water Heaters Only, Inc. is a licensed and insured plumbing company that has offices around the US. Since 1968, they have been servicing homeowners with full service water heater repair, replacement, and installation. 

Obviously, they specialize in water heaters. And they have dedicated technicians working for them who are committed to providing excellent customer service.

The upfront pricing is honest and competitive. They pride themselves on providing the highest quality of work for the lowest prices.

One of their technicians, Chris, is often mentioned by customers to be professional, thorough, and punctual. He doesn’t rush in doing the repairs and remains communicative with the clients. 

Another thing they like about him is how knowledgeable he is on different water heater types and brands. He gives a complete assessment and brings up possible repair options while explaining the work that needs to be done. 

Unfortunately, we did hear a few reports of some technicians not extending the same courtesy to customers. Apparently, some of them arrive late or completely miss their appointments due to scheduling conflicts.

Another issue that has been often brought up is that their phone service reps aren’t as easy to reach. Even though they’re open 24/7, sometimes it takes clients more than a few calls just to talk to someone.

For quick fixes and emergency repairs, Diamondback Plumbing would be a good choice. They’re a full-service plumbing and mechanical contractor that comes highly-recommended by their previous customers.

They understand how uncomfortable it can be when your water heater goes out, which is why they provide fast and efficient services. Someone is always available to take calls and appointments can be set within the same day or the next day.

We also appreciate that they provide in-house training for all their technicians when it comes to all aspects of plumbing. 

They service all types and brands of water heaters, including ones that are tankless or powered by natural gas/propane. They repair solar heaters, too, which are rapidly becoming more popular these days.

While they don’t charge for after-hours, service, or trip fees, their services are a bit more expensive compared to other similar companies.

However, the first-rate reviews and compliments from their customers make us think that their prices are reasonable enough. 

For the most part, their technicians are known to be polite and reliable. But there are some reports of a few of them not being as thorough when it comes to cleaning up after a job.

It might not be a big deal to some, but we think it pays to be respectful of one’s home.

Response Crew has been a top-rated handyman service in Phoenix, Scottsdale, and Tucson since 2010, specializing in various home repair services, including water heater repair. Their team is licensed, bonded, and insured, ensuring customers feel secure when hiring them for important tasks. With a free estimate and transparent pricing, Response Crew is committed to customer satisfaction.

One of the key advantages of working with Response Crew is their expertise in water heater repairs. Their team of experienced technicians can handle any issue efficiently, offering fast service across the Phoenix valley. Additionally, they provide full installation services, including the removal and disposal of old water heaters, saving clients the hassle of handling it themselves.

Another benefit is their strong commitment to customer satisfaction. Response Crew’s transparent pricing structure ensures no hidden fees, as they charge only for the time worked, and their 90-day workmanship warranty provides peace of mind for clients. Their technicians undergo background checks, further emphasizing the trustworthiness of the company.

However, one downside is that their services come with a minimum fee of $230 for the first two hours, which may be considered steep for smaller repairs. Also, they do not work directly with insurance companies, meaning customers must handle reimbursements themselves.

Overall, Response Crew stands out for its excellent service and focus on water heater repairs, offering a reliable and professional solution. Despite a few minor drawbacks, they remain a trustworthy option for homeowners needing prompt and efficient repairs.