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The 5 Best Staffing Agencies in Phoenix

The 6 Best Staffing Agencies in Phoenix

How We Chose the Best Staffing Agencies in Phoenix

Track Record

We considered how effective these agencies were not just in providing employers the right talents, but also the right jobs for jobseekers.

Scope of Services

We also looked into the range of services these agencies offer. This just gives you a better idea on how helpful they can be to you or your business.

Process Speed

It was also important for us to look into how fast these agencies work. We think this is helpful for those who urgently need jobs or talents.

Customer Service

This is a non-negotiable for us. We looked into how easy these agencies were to work with in terms of their responsiveness, attentiveness, and staff demeanor.

1. STS Staffing & Temporary Services

STS Staffing & Temporary Services Homepage

Services: Job Recruiting, Job Placement

Website: https://stsstaffing.com/

Address: 4020 N 20th St #104, Phoenix, AZ 85016

Contact Number: (602) 248-9313

Business hours:

  • Monday to Friday 8AM–5PM
  • Saturday to Sunday CLOSED
Google Reviews 5/5
Facebook Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Track Record5/5
⮕Employer Match Efficiency5/5
⮕Jobseeker Match Efficiency5/5
Scope of Services5/5
Process Speed5/5
Customer Service4/5
⮕Staff Demeanor5/5
⮕Responsiveness5/5
⮕Attentiveness3/5

Pros

  • Has been in business for 30 years
  • Works with a diverse client base
  • Hiring and job placement process is fast and efficient

Cons

  • Service fees are relatively higher
  • Reports of minor delays in payroll

STS Staffing & Temporary Services is a full-service staffing agency. They recently celebrated 30 years in the business, which we think is an achievement in itself.

In those years, they’ve worked with a diverse client base. They have helped companies in industries such as retail, manufacturing, and even customer support.

They help employers with temporary staffing, personnel placement, and even handle payroll and taxes. Their process begins with a series of meetings to really get to know the client.

Afterwards, they would usually tour the company to get a first-hand look at  the job. We think this extra step is very telling of their commitment to find the right candidate.

They pride themselves in vetting only the most qualified talents through a comprehensive screening process. 

We like that they collaborate with the client to create a customized program that would highlight specific skills and behaviors that they’re looking for.

Apparently, the process is quick, too. Some companies are able to onboard candidates within a mere month.

From a jobseeker’s perspective, they’re incredibly accommodating and helpful. We’ve heard that they make themselves available at most times to answer any concerns or queries.

Unfortunately, it seems that they do sometimes encounter minor delays in the payroll. While this often happens to a lot of staffing agencies, we still think it’s an area they could improve on.

2. TERRA Staffing Group

TERRA Staffing Group Homepage

Services: Job Recruiting, Job Placement, Direct Hire Placement

Website: https://www.terrastaffinggroup.com/

Address: 10851 N Black Canyon Hwy suite 105, Phoenix, AZ 85029

Contact Number: (623) 321-5151

Business hours:

  • Monday to Friday 8AM–5PM
  • Saturday to Sunday CLOSED
Google Reviews 4/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Track Record5/5
⮕Employer Match Efficiency5/5
⮕Jobseeker Match Efficiency5/5
Scope of Services3/5
Process Speed5/5
Customer Service4/5
⮕Staff Demeanor5/5
⮕Responsiveness5/5
⮕Attentiveness3/5

Pros

  • Has been around since 1983
  • Has received several recognitions in the industry
  • Takes a more personal approach in getting to know talents

Cons

  • Works with limited industries
  • Some complaints of long waiting time during interviews

TERRA Staffing Group has been around since 1983. Since then, they have helped connect thousands of businesses with talented pools of candidates.

They specialize in general labor staffing, IT recruitment, accounting recruitment, office staffing, and industrial staffing solutions. It’s a smaller niche, but we think it’s great that their clients find them to be very efficient at what they do.

What we like about them is that even though they use advanced systems, they maintain personal relations with the candidates. They look at not just skills and experience, but one’s goals and dreams as well.

This allows them to perfectly match someone with a company, taking into consideration the corporate culture and business goals.

We’d also like to mention that they’ve been recognized several times in the industry. Just this year, they were given the Client Diamond Award by Clearly Rated, Indeed, and Talent.com.

We’ve also heard that their staff members are kind, friendly, and diligent at checking up on the candidates. It seems that they’re very professional and go above and beyond to find the right job fit for them.

However, we have heard a few complaints from jobseekers, saying that they usually have long waiting times for interviews. Sometimes, a candidate is asked to wait more than an hour before being seen by the recruiter.

3. SURGE Staffing

SURGE Staffing Homepage

Services: Job Recruiting, Job Placement, Employment Verification

Website: https://surgestaffing.com/

Address: 4819 N 83rd Ave A-108, Phoenix, AZ 85033

Contact Number: (602) 900-8535

Business hours:

  • Monday to Friday 8AM–5PM
  • Saturday to Sunday CLOSED
Google Reviews 5/5
Total Reviews5/5
Score Consistency 5/5
Track Record5/5
⮕Employer Match Efficiency5/5
⮕Jobseeker Match Efficiency5/5
Scope of Services3/5
Process Speed5/5
Customer Service4/5
⮕Staff Demeanor5/5
⮕Responsiveness4/5
⮕Attentiveness4/5

Pros

  • Has over 50 years of experience in the staffing industry
  • Has a network of over 120,000 employees
  • Named as one of Forbes’ Best Temp Staffing Agencies in America

Cons

  • Works with limited industries
  • Reports of minor delays in payroll, especially during the holidays

SURGE Staffing has over 50 years of experience in employment services. Their network has over 122,000 employees and has served tens of thousands of clients.

Over the years, they’ve developed a modern system that works well for both job applicants and employers. This includes a proprietary performance selection system, vendor management systems, and central order management. 

Forbes has actually recognized them as one of America’s Best Temp Staffing Firms for three consecutive years now.

They specialize in providing employment in a multitude of industries – call centers, hospitality, logistics, manufacturing and office jobs. And, they’re able to find the right candidate for temporary, part-time, or full-time positions.

What clients love about them is the ease of communication. Apparently, it’s one of their priorities to give full transparency to companies and update them continuously throughout the screening process.

On the applicant’s part, they also make sure to find the right fit by looking into their career aspirations and skills. It’s only natural to do this, but we’ve heard that their sincerity and genuine intent to help is what makes them stand out.

Unfortunately, we also heard that they have minor delays in payrolls, especially during the holidays. It’s understandably the busiest time of the year, but we still think they could address this.

4. AtWork Recruiting and Staffing

AtWork Recruiting and Staffing Homepage

Services: Job Recruiting, Professional Recruiting, Job Placement

Website: https://www.atwork.com/

Address: 1860 N 95th Ln Suite 130, Phoenix, AZ 85037

Contact Number: (602) 242-0444

Business hours:

  • Monday to Friday 8AM–5PM
  • Saturday to Sunday CLOSED
Google Reviews 5/5
Facebook Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Track Record5/5
⮕Employer Match Efficiency5/5
⮕Jobseeker Match Efficiency5/5
Scope of Services5/5
Process Speed5/5
Customer Service3/5
⮕Staff Demeanor3/5
⮕Responsiveness4/5
⮕Attentiveness3/5

Pros

  • Has been around for over 30 years
  • Widely-recognized in the industry
  • Can provide staffing solutions in as fast as two weeks

Cons

  • Few reports of reception/phone service reps being dismissive to applicants
  • Some reports of long waiting times for interviews

Whether you’re looking for a job or looking to hire, AtWork Recruiting and Staffing can help. They’ve been doing this for over 30 years now and they have the awards to show for it.

Staffing Industry Analysts consistently names them as one of America’s largest and fastest growing staffing firms. On top of that, they’re also deemed one of the best staffing firms to work for.

Inavero has also given them the accolade for Best of Staffing Client and Talent. And, the Inc. 5000 list consistently ranks them as one of the best franchise opportunities in the country.

Suffice it to say, they run a well-managed business that provides solutions and reaches their clients’ goals.

They do so in a wide variety of industries, too. And, they have a diverse talent pool for administrative, light-industrial, medical, home health care, and management level positions.

From what we’ve heard, they work fast. Not only do they efficiently match a person to a job, but they also take care of every little detail from start to finish.

This enables them to provide staffing solutions in as quick as a month. For temp jobs, they can even manage to make it in just two weeks.

A downside, however, is that there are a few reports of their reception/phone service reps being dismissive to applicants. We hope they’d better train them in customer service as it really reflects their company image.

Sometimes, waiting time for interviews takes a while, too. They could probably manage this with a better organization system, so as not to waste anyone’s time.

5. Ōnin Staffing

Ōnin Staffing Homepage

Services: Job Recruiting, Professional Recruiting, Job Placement

Website: https://www.oninstaffing.com/

Address: 5730 W Peoria Ave Suite 101, Glendale, AZ 85302

Contact Number: (623) 552-3250

Business hours:

  • Monday to Friday 8AM–5PM
  • Saturday to Sunday CLOSED
Google Reviews 5/5
Facebook Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Track Record5/5
⮕Employer Match Efficiency5/5
⮕Jobseeker Match Efficiency5/5
Scope of Services4/5
Process Speed4/5
Customer Service5/5
⮕Staff Demeanor5/5
⮕Responsiveness5/5
⮕Attentiveness5/5

Pros

  • Rated A+ by the Better Business Bureau and recognized as one of 2022’s Best Staffing Firms to Work For
  • Provides employees with a multitude of benefits
  • Provides efficient long-term solutions for companies

Cons

  • Client base is limited to companies searching for long-term employees
  • Experiences a few minor glitches in their payroll system

Ōnin Staffing is part of a privately-held group of companies focused on finding and helping people. 

They’re rated A+ by the Better Business Bureau and has been recognized by Staffing Industry Analysts as one of 2022’s Best Staffing Firms to Work For.

What we love about them is how client-focused they are. This goes for both an applicant and an employer’s part.

Aside from fair pay, they provide their employees with radical healthcare, training and education, and financial and legal tools. While it’s important to find great jobs, they also believe that there are other essential needs that employees must meet.

We think this is super considerate and generous of them. Their benefits are one of the many reasons why employees love working with them, and we totally see why.

When it comes to finding employers some talented professionals, they like to think long-term. Quite literally, in fact.

They mostly work at providing long-term staffing solutions because they believe that it’s more beneficial for any company. To them, having the right people on one’s team is the key to building a sustainable business in an ever-changing world.

While we applaud them for it, we can see how this limits their client base.

Unfortunately, it seems that there have been some reports about “glitches” in their payroll system. But we’ve heard that they’re actively working to resolve any issues, so at least there’s that.

6. Frontline Source Group, Inc.

Services: Job Recruiting, Job Placement, Executive Search, Staffing

Website: https://www.frontlinesourcegroup.com/phoenix.html

Address: 2415 E Camelback Rd #701, Phoenix, AZ 85016, United States

Contact Number: +1 602-281-6591

Business hours:

  • Monday to Thursday: 7 AM–4 PM
  • Friday: 7 AM – 3 PM
Google Reviews 4.7/5
Facebook Reviews3.2/5
Total Reviews4/5
Score Consistency 4/5
Track Record5/5
⮕Employer Match Efficiency5/5
⮕Jobseeker Match Efficiency5/5
Scope of Services5/5
Process Speed5/5
Customer Service4/5
⮕Staff Demeanor5/5
⮕Responsiveness5/5
⮕Attentiveness4/5

Pros

  • Diverse Staffing Solutions
  • Five-Year Protection Warranty Employed
  • Flexible Search Options

Cons

  • Appointment-Only Policy Implemented

Frontline Source Group, Inc. is a prominent staffing agency offering a wide range of professional employment services, including executive search, direct hire, contract staffing, and project-based employment opportunities. With a focus on delivering quality candidates and exceptional service, Frontline Source Group has established itself as a leading staffing agency in Phoenix, Arizona. 

With over a decade of experience in the staffing industry, Frontline Source Group has earned a reputation for excellence and professionalism. The agency has been consistently recognized as a top staffing agency by various organizations and publications, including Inc. 500, the Dallas Business Journal, and the Houston Business Journal. Positive reviews and testimonials from clients and candidates further attest to the agency’s commitment to delivering high-quality service.

Furthermore, the agency offers flexible search options, including contingency, retained, and engaged search models, allowing clients to choose the approach that best suits their needs and preferences. Whether clients prefer to pay upon successful placement or opt for a more collaborative search process, Frontline Source Group accommodates various search preferences to ensure a tailored and effective staffing solution.

Note though that Frontline Source Group operates by appointment only and does not allow walk-ins at any location. While this policy may help maintain efficiency and prioritize scheduled appointments, it could potentially limit accessibility for clients who prefer more spontaneous or immediate assistance. Clients may need to plan ahead and schedule appointments in advance, which could be inconvenient for those with urgent staffing needs.

Overall, Frontline Source Group, Inc. stands out as a reputable and reliable staffing agency offering a wide range of staffing solutions tailored to meet the diverse needs of businesses in Phoenix, Arizona, and beyond. With a strong reputation for excellence, a unique Five-Year Protection Warranty, and flexible search options, the agency is well-positioned to assist clients in sourcing top talent across various industries and functional areas. 

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