Categories > Other Services

Top 5 Water Damage Restoration Services in Phoenix

Top 5 Water Damage Restoration Services in Phoenix

Licensed Professionals

When it comes to water damage, the restoration and cleanup are best left with licensed experts and trained professionals.

Response Rate.

Water damage can happen in your home anytime. We looked into companies with quick response rates and emergency services.

Payment Options

These services are definitely expensive, so we chose companies that are helpful with insurance claims or had flexible payment options.

Equipment Used

By using the latest equipment and techniques, a company can service your home efficiently and effectively – this saves you time and money.

1. Rocky Mountain Restoration

Rocky Mountain Restoration Homepage

Services: Water Damage, Fire and Smoke Damage, Storm Damage, Mold Removal, Trauma and Biohazard

Website: https://www.rmraz.com/

Address: 728 N Monterey St, Gilbert, AZ

Contact Number: 480 309 2524

Business hours: Open 24/7

Google Reviews 5/5
Facebook Reviews5/5
Yelp Reviews5/5
Total reviews5/5
Score consistency 5/5
Licensed Professionals5/5
Response Rate5/5
Payment Options5/5
Equipment Used5/5

Pros

  • No minimum charge and upfront payments required
  • Guarantees immediate response
  • Free on-site inspection and estimates

Cons

  • A few reports on needing to improve customer service

Since 2009, Rocky Mountain Restoration has been helping homeowners with the most common residential and commercial property problems: fire, water, mold, and storm damage.

You can be assured that their team is composed of licensed and experienced professionals. They are licensed, bonded, insured, IICRC-certified, and accredited with the Better Business Bureau.

They’re available 24/7, so they have a dedicated team ready to help you in case you have a water damage emergency in your home.

From what we’ve heard, they hold themselves to exceptionally high standards. Previous customers commend their crew for being knowledgeable and efficient workers.

It would also appear that they’re punctual and courteous, and they make sure that their customers are informed of the status of their homes at every visit.

What they do is use thermal imaging to detect moisture and get a better view of the extent of the damage. Then, they come up with a plan on how to get the job done.

Having water damage is extremely stressful mentally and financially – which is why we find their service for direct insurance coordination super helpful.

They also have in-house financing options which they discuss upon initial inspection. This shows us that they truly care about easing the load of stress upon their clients.

Overall, we think they’re a great choice for whenever you need one of their services. The response is almost immediate and they require no upfront payments.

2. Doan Restoration of Arizona

Doan Restoration of Arizona Homepage

Services: Water Damage, Fire Damage, Storm Damage, Mold Remediation, Odor Removal, Sewage Cleanup

Website: https://doanrestoration.com/

Address: 1950 E Watkins St. Ste 140 Phoenix, AZ 

Contact Number: 602 825 2102

Business hours: Open 24/7

Google Reviews 5/5
Facebook Reviews5/5
Yelp Reviews4/5
Total reviews5/5
Score consistency 5/5
Licensed Professionals5/5
Response Rate5/5
Payment Options4/5
Equipment Used5/5

Pros

  • Free consultation and analysis
  • Works with all insurance agencies
  • Speedy response rate

Cons

  • Limited payment options

Doan Restoration Arizona is a local company that provides water, fire, mold, and storm damage restoration services, as well as odor removal and sewage cleanup.

They provide emergency services and boast of quick action. Apparently, within minutes of calling, a team will immediately be dispatched to your home.

From here, they will inspect the damage and walk you through the process. We’ve heard that they work smart in reducing the repair cost and impact on your property.

It will also put your mind at ease to know that their crew are all experienced and certified. The company provides regular trainings on the latest techniques and equipment for best results.

Moreover, the chemical solutions they use are approved by the Environmental Protection Agency. This helps prevent bacterial growth after sanitation and disinfection.

Another thing we love about them is they work with all insurance companies and coordinate the direct billing with the agency. 

It might be important to note that we didn’t hear about flexibility in other payment options, so just make sure to communicate with them in that regard.

For the most part, they have great reviews from previous clients. From scheduling to the actual repairs itself, they seem to be very helpful and respectful to both clients and their properties.

3. Arizona Fire And Water Restoration

Arizona Fire And Water Restoration Homepage

Services: Water Damage Restoration, Mold Removal

Website: https://azfirewater.com/

Address: 4645 S 36th St Phoenix, AZ 

Contact Number: 1 480 418 7695

Business hours: Open 24/7

Google Reviews 4/5
Facebook Reviews4/5
Yelp Reviews3/5
Total reviews4/5
Score consistency 5/5
Licensed Professionals5/5
Response Rate3/5
Payment Options4/5
Equipment Used5/5

Pros

  • Decades-long experience in the business

Cons

  • Offers relatively few services
  • Response rate is not as quick as others

Arizona Fire & Water Restoration has been around since 1982, so you can be sure that they know the ins and outs of the business.

They focus on water damage restoration and mold removal – the only two services they offer.

Like other companies on this list, they are available to receive clients 24/7 through their hotline. However, they have a 60-minute response time, which isn’t that fast in case of an emergency.

Based on most reviews, they have expert staff that move quickly and leave no questions unanswered. We’ve heard that they come to your home relatively swiftly, too. 

Once they do, they’ll inspect the extent of the damage. In emergency cases, they get the water out as soon as possible to prevent microbial growth and secondary damages.

Then they’ll proceed to set up the drying equipment, which they say typically takes at least three days. That depends on how large the damage is, of course.

While all this is going on, they will assign you a Project Manager to discuss how to file a claim with your insurance provider. It’s reassuring to know that they will help you in every step.

A few more things we like about them – they are industry-certified, they use state-of-the-art equipment, and they make use of EPA approved treatment solutions. 

4. Venturi Restoration – Phoenix

Venturi Restoration - Phoenix Homepage

Services: Water Damage, Fire and Smoke Damage, Wind and Storm Damage, Mold Remediation, Reconstruction and Renovation

Website: https://venturirestoration.com/nearby/phoenix-az/

Address: 1710 E Grant St #100, Phoenix, AZ 

Contact Number: 877 914 5168

Business hours: Open 24/7

Google Reviews 4/5
Facebook Reviews4/5
Yelp Reviews4/5
Total reviews4/5
Score consistency 5/5
Licensed Professionals5/5
Response Rate5/5
Payment Options3/5
Equipment Used5/5

Pros

  • Trusted by a large clientele
  • Free water damage inspection and estimate

Cons

  • Limited payment options

Venturi Restoration has offices all over the US, which is a telltale sign that they’re trusted by a wide client base.

Their Phoenix branch is no exception. Over the years, it has gathered a loyal clientele that speaks highly of their services.

They promise an immediate response to all queries, which many of their customers can vouch for. We cannot stress enough how vital this is in emergency cases.

We also like how they also encourage customers to call as soon as water damage occurs to limit the cost and remediation difficulty. 

They provide free inspections for damaged ceilings, walls, floors, and other parts of your property. We found that they were very thorough in finding even the hidden damages.

A common compliment we’ve heard among their customers is that their staff are hardworking and communicative.

We hear they also guide clients on what they need to do and present a solid plan of action. Under such stressful circumstances, we’re fairly certain this puts clients’ minds at ease.

Additionally, they only employ experienced technicians and use cutting-edge technology, tools, and techniques with their proprietary project management software.

They do give free assistance when it comes to filing an insurance claim. However, it’s unclear whether they work with all insurance agencies, so it’s best to give them a call.

5. SERVPRO of Northwest Phoenix / Anthem

SERVPRO of Northwest Phoenix Anthem Homepage

Services: Water Damage, Fire Damage, Storm Damage, Mold Damage, Specialty Cleaning, General Cleaning

Website: https://www.servpro.com/

Address: 21435 N. 23rd Avenue Phoenix, AZ

Contact Number: 602 855 0233

Business hours: Open 24/7

Google Reviews 4/5
Facebook ReviewsNA
Yelp Reviews3/5
Total reviews3/5
Score consistency 4/5
Licensed Professionals5/5
Response Rate5/5
Payment Options3/5
Equipment Used4/5

Pros

  • Has been operational for over 50 years
  • Crew is dispatched on-site within a few hours
  • Open on holidays

Cons

  • Some reviews of restoration taking longer than expected

With over 1,900 locations around the US, SERVPRO promises fast service to customer needs within just two hours. They understand that emergencies happen, so they take calls 24/7 – including holidays.

The team goes through their corporate training facility and regular IICRC industry certification, so rest assured that they are capable experts in restoring your property.

What’s great about them is they know how to make situations less stressful for their clients. Clients consistently tell us that in their experience, the staff were polite and incredibly helpful.

We hear that their staff members are likewise adept at figuring out the best course of action and communicating it with the homeowners.

We were also told that they truly are pros – they work clean, fast, and in an efficient manner. They always seem very sincere in their desire to help, which is something their clients appreciate.

In terms of managing schedules, their office proved to be organized. Clients are kept in the know at all times as to the status of the repairs.

Even with insurance claims, they are said to be helpful. Apparently, they guide clients through the entire process and are very patient in answering their queries.

As a business that has been around for over 50 years, we are rightfully impressed by their service.

FAQS About Water Damage Restoration in Phoenix

Related topics