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The 5 Best Air Conditioner Repair Companies in Phoenix

The 5 Best Air Conditioner Repair Companies in Phoenix

How We Picked the Best Air Conditioner Repair Companies in Phoenix

Credentials

For these, we chose those who have many licenses and vast experience in air conditioner repairs. Having many referrals is also a big plus.

Customer service

Having a broken air conditioner is a big inconvenience. Because of this, their representatives must be quick to respond and professional as well.

Scope of service

Aside from the basics of repair, they must also provide service for maintenance, HVAC, and more.

Fees

Their rates must be competitive and affordable for many customers. It’s also good if they offer discounts and coupons. 

1. Penguin Air, Plumbing & Electrical

Penguin Air, Plumbing & Electrical Homepage

Services: AC repair, adjustment, maintenance, installation

Website: https://www.penguinair.com

Address: 3710 E University Dr Suite #1, Phoenix, AZ 85034, United States

Contact details: +1 602-429-3821

Operating hours: Open 24 hours

Google reviews score4.7/5
Yelp reviews score3/5
Facebook reviews score4.6/5
Total reviews4.1/5
Score consistency4/5
Credentials5/5
Licenses and certifications5/5
Referrals5/5
Customer service4.5/5
Website design5/5
Responsiveness and professionalism4/5
Scope of service5/5
Fees3.5/5

Pros

  • More than 10 years of experience
  • Highly rated by the Better Business Bureau (BBB) 
  • Affordable services
  • Offers indoor air quality services

Cons

  • Misleading discounts and coupons

Penguin has more than 10 years of experience, and they also provide electrical, cooling, and plumbing services. With this broad skill set, they are a good option for those who need complete property maintenance. 

They’ve received multiple awards from the BBB and are also complimented by many of their clients we talked to. 

Their AC services are complete from installation to repairs. Their representatives also ensure that minor issues which can lead to bigger ones are addressed immediately, which we appreciate.

We especially liked their Penguin Family membership, which is priced at $20 per month. Through this, you can get many discounts on system installation and repairs. 

Since AC systems need regular maintenance, you can schedule in advance to have an annual tune-up. The best part is that they have a same-day service guarantee. 

We also like how they go the extra mile by evaluating your indoor air quality in order to prevent respiratory health issues in your household. 

Their website is rich with a lot of information about their services, tips on maintaining your AC, and more, which makes it very helpful for clients.

An issue we found with them though is that their coupons and discounts advertised may be a bit misleading, which ends with some customers being surprised by their final repair costs. Be sure to thoroughly read the conditions for these to be prepared. 

2. Day & Night Air Conditioning, Furnace, & Plumbing

Day & Night Air Conditioning, Furnace, & Plumbing Homepage

Services: AC installation, repair, maintenance, heating specials

Website: https://www.dayandnightair.com

Address: 3669 E La Salle St, Phoenix, AZ 85040, United States

Contact details: +1 602-569-4400

Operating hours: Open 24 hours

Google reviews score4.9/5
Yelp reviews score4/5
Facebook reviews score5/5
Total reviews4.6/5
Score consistency4/5
Credentials5/5
Licenses and certifications5/5
Referrals5/5
Customer service5/5
Website design5/5
Responsiveness and professionalism5/5
Scope of service5/5
Fees3/5

Pros

  • 40+ years of experience
  • Broad range of service
  • Offers many discounts
  • Well-made online scheduling tool

Cons

  • Can be pricey

Day & Night is one of the most established air conditioner repair companies in Phoenix, with over 40 years of experience. They offer many services, including repair for ACs, furnaces, plumbing, and drains.

We like their dedication to continuously improving their services by always training their HVAC specialists. They aim for maximum energy efficiency, which can help lower bills even with continued AC use. 

To make their services more affordable, they offer many discounts on service fees, in-home repairs, and advanced tune-ups. They even have a military and veteran discount. 

Their website contains a lot of information about what makes their services unique, which ones they provide, and more. You can also contact them through this, which makes it handy. 

In addition to this, their online scheduling feature is very thorough. Here, you can easily specify your issue, location, customer info, and more.

They have a broad scope of areas served, including Phoenix, Arcadia, Glendale, Suncity, and Carefree. Their response rates are also fast and consistent.

An issue, though, is that many clients found their rates to be expensive.

3. Desert Diamond Mechanical Heating & Air Conditioning

Desert Diamond Mechanical Heating & Air Conditioning Homepage

Services: AC repair, service, installation, and replacement

Website: https://www.desertdiamondhvac.com

Address: 16602 N 25th Ave, Phoenix, AZ 85023, United States

Contact details: +1 602-691-5959

Operating hours: Open 24 hours

Google reviews score4.9/5
Yelp reviews score4.5/5
Facebook reviews score5/5
Total reviews4.8/5
Score consistency5/5
Credentials5/5
Licenses and certifications5/5
Referrals5/5
Customer service4/5
Website design5/5
Responsiveness and professionalism3/5
Scope of service5/5
Fees5/5

Pros

  • Wide variety of services
  • 24/7 emergency service
  • Flexible financing options
  • Well-made website

Cons

  • Long waiting times for available representative

Desert Diamond offers a wide variety of services that goes well with AC repairs, such as home energy audits and Aeroseal duct sealing. They’re one of the few companies with specialties in Trane, Ameristar, and Rheem products, which makes them stand out. 

They offer 24/7 emergency services which can be availed in many areas such as Phoenix, Glendale, Mesa, and more. Their representatives answer quickly, in detail, and professionally. 

Financing is easy with them, as they work with Wells Fargo to provide flexible payment. We found their representatives to be easy to communicate with regarding budget matters. 

A handy feature of their website is the pricing tool. Through this, you can receive a price range depending on your AC type, where it is installed, square footage, and more. 

Aside from this, their website contains useful information about keeping your AC in top shape, the different services the company offers, and more.

Many clients were also glad about the speed of their work. Their representatives are also professional and explain each part of the job thoroughly. 

However, they’ve received some complaints about having long waiting times for an available representative.  

4. Hobaica Services

Hobaica Services Homepage

Services: Air conditioning, heating, insulation, indoor air quality

Website: https://www.hobaica.com

Address: 10636 N Cave Creek Rd, Phoenix, AZ 85020, United States

Contact details: +1 602-633-9555

Operating hours: Open 24 hours

Google reviews score4.9/5
Yelp reviews score4.5/5
Facebook reviews score4.7/5
Total reviews4.7/5
Score consistency5/5
Credentials5/5
Licenses and certifications5/5
Referrals5/5
Customer service5/5
Website design5/5
Responsiveness and professionalism5/5
Scope of service5/5
Fees3/5

Pros

  • Established in 1952
  • Recognized by many organizations
  • Familiar with many AC types
  • Has a mobile application

Cons

  • Pricey fees

Hobaica was founded in 1952, making them one of the longest-running air conditioner repair companies in Phoenix. They are well-known for ensuring that their representatives are friendly, likable, and professional with their services. 

Hobaica is recognized by many organizations such as the Electric League of Arizona, Mechanical Trade Contractors of Arizona, and Air Conditioning Contractors of America. They’re also rated A+ by the BBB, which is always a good thing. 

They are familiar with many types of air conditioners and offer replacement, maintenance, installation, and safety inspection. This well-rounded approach makes them good for all issues with AC units. 

You can also access information about them through their mobile application. We found its contents to be comprehensive and its design intuitive. 

The live chat feature of their website is helpful for answering inquiries and scheduling an appointment.

In addition, their virtual appointment tool which can be done through Zoom is also very convenient for assessing your issues and getting a quote. 

However, some clients saw their fees as expensive. Their customer representatives are easy to communicate with, though, and offer refunds for services deemed unsatisfactory.

5. Goettl Air Conditioning and Plumbing Phoenix

Goettl Air Conditioning and Plumbing Phoenix Homepage

Services: Air conditioning, heating, plumbing

Website: https://www.goettl.com

Address: 1845 W 1st St Ste 108, Tempe, AZ 85281, United States

Contact details: +1 602-584-8539

Operating hours: Monday – Sunday: 7 AM – 12 AM

Google reviews score4.5/5
Yelp reviews score2.5/5
Facebook reviews score2.1/5
Total reviews3/5
Score consistency5/5
Credentials5/5
Licenses and certifications5/5
Referrals5/5
Customer service5/5
Website design5/5
Responsiveness and professionalism5/5
Scope of service5/5
Fees3/5

Pros

  • Established in 1939
  • Well-made website
  • Works fast
  • Has a good membership system

Cons

  • Can be pricey

Goettl was established in 1939 and is well-known in Phoenix. They’re recognized by multiple organizations such as Air Conditioning Contractors of America, INC 5000, and Service Nation. 

One of their standout offerings is the Sadie Dog Membership Club, which provides AC, heating, and plumbing services for $199 annually per unit. We found the services included to be vital for protecting your property from damage.

Their website is easy to use and contains a lot of information. We especially liked the scheduling widget it has because it’s designed to be straightforward. 

We also like how they make sure that clients are informed about their plan of repair. They also make sure to give advice on AC maintenance to lessen issues in the future. 

They work fast, too, which is valuable for those with tight schedules. We like how timely their representatives arrive for initial consultations, too. 

Many also compliment them for going the extra mile with their services. For example, a customer said that they thoroughly fixed their ACs by cleaning coils, temperature gradients, and system pressures instead of only addressing the main problem. 

Our only concern is that their fees are quite high. They are quite flexible during their consultation period, though, so be sure to explicitly state your budget expectations with them. 

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