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Top 5 Computer Repair Services in Phoenix

Top 5 Computer Repair Services in Phoenix

Expertise

It was important for us to find PC repair services with knowledgeable technicians. We determined this by looking into their years of experience and variety of brands serviced.

Scope of Repairs

We considered those that had a good scope of repair services, as we know that PCs typically encounter multiple problems.

Convenience

We took into account how convenient visiting these shops were in terms of accessibility and opening hours, as well as if they do home services.

Rates

We also looked into how reasonable their service fees were. This also includes any service inclusions and warranty offers.

Ease of Communication

We took into account how easy these repair shops were to talk to. So, we considered how honest they were, how responsive to queries, and how attentive they were to their customers.

1. Phoenix Computer Repair Service

Phoenix Computer Repair Service Homepage

Services: Diagnosing and Repair, Virus Removal, Wireless Network Setup, Laptop, PC, and Apple Repair, Hard Drive Data Recovery

Website: https://www.phoenixcomputerrepairservice.net/

Address: 2150 E Bell Rd #1074, Phoenix, AZ 85022

Contact Number: (602) 445-9862

Business hours: Monday to Sunday 8AM–8PM

Google Reviews 5/5
Facebook Reviews5/5
Yelp Reviews4/5
Total Reviews4/5
Score Consistency 5/5
Expertise5/5
⮕Years of Experience5/5
⮕Variety of Brands Serviced5/5
Scope of Repairs 5/5
Convenience5/5
Rates4/5
⮕Service Inclusions5/5
⮕Warranty3/5
Customer Service4/5
⮕Honesty5/5
⮕Responsiveness3/5
⮕Attentiveness3/5

Pros

  • Has been in business since 1999
  • Doesn’t upsell and gives honest diagnoses
  • Offers home repair services
  • Open daily

Cons

  • Few reports of sudden cancellations on appointments
  • Takes a while to get back to phone queries

Since 1999, Phoenix Computer Repair Service has been providing computer solutions to customers across the valley.

It’s owned by Matt Karls who is a certified electrical engineer and a computer systems engineer. He has extensive experience in repairing all sorts of brands and PC problems, so we think you’ll be in good hands.

He emphasizes quality of service among his team members, which really shows in the amount of glowing reviews from their customers.


It seems that they have a straightforward approach to diagnosing and repairing computers. They’ll tell you exactly what the issue is and won’t try to upsell or ask anything else that’s unnecessary just to jack up the cost.

This tells us that they’re very honest workers. It’s rare to find completely transparent technicians in this sort of industry.

What’s more is that they’re patient in answering customer queries. Dustin, in particular, is often mentioned to be incredibly informative and friendly to his clients.

We also like that they offer home repair services. You can easily book an appointment on their website and they’ll promptly show up at your home.

However, we have heard of some instances when they cancel appointments at the last minute or a day before. This can be frustrating on the customer, especially with very little time of notice.

They also take a while to get back to phone queries. Some customers had to make multiple follow-up calls just to get a response.

2. TechBros

TechBros Homepage

Services: Repairs, Recycle, Data Recovery, Business I.T. Services, Web Development

Website: https://www.techbrosaz.com/

Address: 4727 E Bell Rd Suite 65, Phoenix, AZ 85032

Contact Number: (602) 404-4004

Business hours:

  • Monday to Friday 9AM–6PM
  • Saturday 9AM–5PM
  • Sunday 10AM–3PM
Google Reviews 4/5
Facebook Reviews5/5
Yelp Reviews5/5
Total Reviews4/5
Score Consistency 5/5
Expertise5/5
⮕Years of Experience5/5
⮕Variety of Brands Serviced5/5
Scope of Repairs 5/5
Convenience4/5
Rates5/5
⮕Service Inclusions5/5
⮕Warranty4/5
Customer Service5/5
⮕Honesty5/5
⮕Responsiveness4/5
⮕Attentiveness5/5

Pros

  • A full-service repair company
  • Has competitive and reasonable rates
  • Provides fast turnaround times
  • Has on online repair status tracker
  • Open daily

Cons

  • Has a limited warranty coverage
  • Doesn’t offer home repair services

TechBros was founded just in 2013. In almost a decade, they’ve grown to have a loyal clientele that speaks highly of their services.

They’re a full-service repair company that specializes in PC and Mac repairs. And, they have an extensive scope of services from fixing simple issues to the most complex ones – including data recovery.

What customers love about them is how efficiently they work. In some cases, they can have your PC in and out within the same day.

For repairs that take longer, they have an online repair status tracker that lets you see their progress. We think this is super smart and saves clients precious time trying to call and follow up. 

On top of that, they offer competitive pricing. We find their rates reasonable, considering the fast turnaround time and warranty offers.

Note, though, that not all repairs and parts are covered by the warranty. It’s best to clarify with them directly what the the exact coverage is.

Another downside is that they don’t offer home repair services. But they are open daily, so it’s easier for you to go at your most convenient time.

All things considered, we think they’re a solid choice should you ever need any of their services.

3. Geeks in Phoenix

Geeks in Phoenix Homepage

Services: Computer Repair, Virus Removal, Data Recovery, Photo Reimaging, Website Support

Website: https://www.geeksinphoenix.com/

Address: 4722 E Monte Vista Rd, Phoenix, AZ 85008

Contact Number: (602) 795-1111

Business hours:

  • Monday to Friday 8AM–5PM
  • Saturday to Sunday CLOSED
Google Reviews 5/5
Facebook Reviews5/5
Yelp Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Expertise5/5
⮕Years of Experience5/5
⮕Variety of Brands Serviced5/5
Scope of Repairs 4/5
Convenience5/5
Rates5/5
⮕Service Inclusions5/5
⮕Warranty5/5
Customer Service5/5
⮕Honesty5/5
⮕Responsiveness5/5
⮕Attentiveness5/5

Pros

  • Kind, accommodating, and patient technicians
  • Offers in-shop, on-site, and remote repair services
  • Also offers free basic in-shop diagnostics

Cons

  • Does not repair computer monitors
  • Closed on weekends

Geeks in Phoenix is a locally-known IT consulting firm that specializes in computer repair and service. 

The owner, Scott, is very hands-on and will often do the repairs himself if he’s available. From what we’ve heard, he’s a kind fellow that’s accommodating and patient in answering all customer queries.

Not all of us are techy, which is why it’s so frustrating to not understand what’s wrong with your computer. Scott, however, is apparently great at translating complex terms and issues into a way that’s easy to grasp.

They offer in-shop, on-site, and remote repair services. It’s great that they allow walk-ins, too, so that customers have a choice on which service is most convenient for them.

We also appreciate that they offer free basic in-shop diagnostics. One of their technicians will give you upfront pricing and you never have to worry about hidden fees.

This is always considered a green flag in our book, so we give them major props for it.

We’d like to mention, though, that they don’t repair computer monitors. They’d actually recommend for you to call the manufacturer, or bring it to a different repair shop.

Often, they can have your computer repaired within the same day. More complex issues, however, would take up to two days.

4. In-A-Dash Computer Repair

In-A-Dash Computer Repair Homepage

Services: Data Recovery and Transfer, Wireless Network Setup and Repair, Microsoft Window Repair, Virus Removal

Website: https://in-a-dash-computer-repair.com/

Address: 11811 N. Tatum Blvd Suite 3031, Phoenix, AZ 85028

Contact Number: 623-289-9600

Business hours:

  • Monday to Friday 8AM–5PM
  • Saturday to Sunday CLOSED
Google Reviews 5/5
Yelp Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Expertise5/5
⮕Years of Experience4/5
⮕Variety of Brands Serviced5/5
Scope of Repairs 5/5
Convenience5/5
Rates5/5
⮕Service Inclusions5/5
⮕Warranty5/5
Customer Service5/5
⮕Honesty5/5
⮕Responsiveness5/5
⮕Attentiveness5/5

Pros

  • Does fully-remote and mobile repairs
  • Charges by the hour, regardless of how many units are to be repaired
  • Includes a ton of freebies for every computer repair service

Cons

  • Final cost tends to be significantly more expensive for more complex repairs
  • Closed on weekends

In-A-Dash Computer Repair is a fully-remote and mobile company. They’ll repair your computer at the convenience of your own home or office.

The unique thing about them is they charge by the hour. Regardless of how many computers or devices you need to have repaired, you’ll still only shell out for their hourly rate which is $99.

While this may seem more pocket-friendly for easy-to-repair issues, it may be more costly for repairs that demand more time.

If that’s the case, the technician would inform you of how long the repair will take and create a bundled-up estimate for you. They will only proceed once you approve of the quotation – no hidden fees or extra charges.

From what we’ve heard, they respond quickly and show up to appointments in a prompt manner. And, the technicians, especially JD, are professional and competent all throughout the appointment.

They also offer a good scope of inclusions and freebies. Every computer repair service gives you 7-days of remote support, free antivirus software, a 6-month warranty, and printer or hardware installations at no additional cost.

We think this is incredibly generous of them and most of their customers seem to appreciate it as well.

5. Geek Elite Computer Services

Services: Computer Repair, IT Services, Cloud Backup

Website: https://www.geekelitecomputerservices.com/

Address: 1301 W Villa Maria Dr, Phoenix, AZ 85023

Contact Number: (480) 284-3968

Business hours:

  • Monday to Friday 9AM–6PM
  • Saturday 10AM–2PM
  • Sunday CLOSED
Google Reviews 5/5
Facebook Reviews5/5
Yelp Reviews5/5
Total Reviews5/5
Score Consistency 5/5
Expertise5/5
⮕Years of Experience4/5
⮕Variety of Brands Serviced5/5
Scope of Repairs 5/5
Convenience5/5
Rates4/5
⮕Service Inclusions5/5
⮕Warranty3/5
Customer Service5/5
⮕Honesty5/5
⮕Responsiveness5/5
⮕Attentiveness5/5

Pros

  • Offers a wide scope of repair services
  • Charges affordable flat rates and service fees
  • Offers on-site, drop off, and remote repairs

Cons

  • Can be difficult to book a schedule
  • Closed on Sundays

Geek Elite Computer Services provides affordable computer repairs for both commercial and residential clients.

They offer a wide scope of repair services from the minor issues to the most complex ones. And, they’re usually able to resolve these issues within the day or up to 48 hours. 

When it comes to their pricing, they charge relatively affordable flat rates per service. They give free estimates, too, so you don’t have to worry about surprisingly-high costs or additional hidden fees.

The owner, Don, stays very much in-touch with the business. Often, he’ll be the one answering your calls and walking you through the repair process.

If he’s not too busy, he’ll even dip his hands in the actual repairs. Apparently, he’s very informative and has a great sense of humor, which customers find pleasing.

In our book, good customer service is important. It seems that they have that nailed down.

From what we’ve heard, their technicians are knowledgeable, competent, and very well-spoken. They won’t try to upsell and will only recommend repairs that are truly necessary. 

They also offer on-site, drop off, and remote repairs. We’d advise a bit of patience when scheduling an appointment, though, as they do get booked up quite fast.

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